Newlands Residents' Association

Greenbelt Bin

environment: litterbuster fact sheet

Newlands residents are justly proud of the area in which they live. This information is designed to help you take action to improve or maintain the general cleanliness of the area in which you live.

There are tangible benefits from having a clean neighbourhood. Street litter is unsightly; a dirty neighbourhood or shopping area degrades property values; food that is thrown away in plastic/ polystyrene boxes attract vermin, such as rats, and so on.


litter, rubble and refuse – our responsibilities


  • Don’t throw away rubbish into the streets, no matter how small.
  • Use the green bins that have been strategically placed in the area.
  • Encourage your children, employees, domestic workers or gardeners to do likewise.
  • Speak out if you see someone spoiling the neighbourhood. For example, you won’t stop vagrants from rummaging in refuse bins. But you can ask them to tidy up any spillage.
  • If you have a domestic helper or gardener, ask him/her to keep your property frontage neat, right up to and including verge edges.
  • Consider joining the NRA ‘Litter Busters’ team – residents make a ‘sweep’ for 30 minutes in their area, once or twice a month to pick up litter. A little bit DOES make a difference. Plastic bags are provided. Contact Hugh Clarke on (021) 685 4953. Email: gascoyne@mweb.co.za.
  • Contact the appropriate department if you have a litter/rubble/refuse problem or concern, details provided below.

SECURITY TIP: Don’t put your litter bin out the night before collections. You are providing an easy mobile ‘step’ for burglars to get into your property.

need help? useful contact numbers and email addresses

TRY THIS FIRST!

The City is trying to wean people onto the C3 electronic reporting system rather than have them contact individual staff members. The benefits are that the matter is logged & a unique reference number enables tracking of progress. The matter does not ‘sit’ waiting for an individual to implement it.

For all service delivery queries or complaints, e.g. not only refuse problems, but also electricity lights not working, potholes, blocked drains, branches touching electricity lines.

  • E-mail contactUS@capetown.gov.za OR
  • Call 086 0103 089 for assistance.
  • For Emergencies only, contact the appropriate department given on the back cover of the phone directory.

If your problem is not attended to within 2 - 4 days, contact the people and departments below.